#How to fix skype audio driver#
If the Skype microphone audio stops working or works incorrectly, the causes can fall into two parts, namely, the false settings of both the Skype and the local settings of audio devices, and the outdated or missing or corrupted audio driver is one of the contributors to the not working Skype audio. And the call drops frequent, the test audio also does not work. On the other hand, you can hear others, but others cannot hear you. But it is often said that the Skype audio, for instance, the Skype Microphone is out of work or has low-quality audio sound, or even there is no sound heard from the Skype microphone. Still need help? Go to Microsoft Community.As a desktop, laptop communication tool, Skype enables people to make audio or video calls.
Scenario 2: Typically, this occurs if audio is muted from the source device or if the Audio Conferencing Provider (ACP) conference isn't associated with the Skype for Business Online conference.Scenario 1: Usually, this occurs if the recording is disabled on an organization level or if the conversation wasn't converted to a conference.When you publish the recording, the IM conversations will be included. In the Save and Publish Options dialog box, click to select the Instant message check box, and then click OK. In the Stop Recording dialog box, click Options. When you are finished recording, click Stop Recording. To make sure that IM conversations are included in the recording, follow these steps: If you want to distribute the IM conversations together with your recording, make sure that you set the recording options settings after the meeting ends. Scenario 4: IM conversations in meetings aren't being recorded This converts the peer-to-peer conversation to a Skype for Business Online conference where recording is allowed. Users who have started a two-person A/V call won't have recording features available to them until they invite a third participant. Recording peer-to-peer IM, Audio, or Video sessions aren't supported. Lync 2010 and Lync 2013 include features that allow users to record conferences, audio/video (A/V) conferences and desktop sharing sessions, as long as the session is converted to an online meeting or conference. So, because one user can record, doesn't mean that all users can. This setting can be enabled or disabled on a per-user basis. Scenario 3: Recording options in Lync 2010 or Lync 2013 are unavailableįirst, verify that recording is enabled for user having issues in the Skype for Business Admin Center. In this scenario, a notification is displayed to inform the user that audio isn't being recorded. This can occur if the users join the audio from the public switched telephone network (PSTN), and Voice over Internet Protocol (VoIP) audio isn't enabled. Outgoing audio was active, but incoming audio may have been disabled. To troubleshoot this issue, verify that incoming audio was active during the online meeting. Scenario 2: Audio is missing from the whole recording, or audio is missing in the final 10 minutes of the recording If the error message indicates that only Audio/Video and Application Sharing won't be recorded, be aware that PowerPoint Sharing, Whiteboarding, and Instant Messaging are still recorded.Check the Skype for Business Admin Center to verify recording capabilities are enabled for the user having problems.Check with the meeting organizer to make sure that the user has presenter permissions in the meeting.Solution Scenario 1: A presenter can't record the meeting Scenario 4:Instant messaging (IM) conversations in meetings aren't being recorded.Scenario 3:Recording options in Lync 2010 or Lync 2013 are unavailable.Scenario 2:Audio is missing from the whole recording, or audio is missing in the final 10 minutes of the recording.Scenario 1: A presenter can't record the meeting.
You experience one or more of the following symptoms in Lync 2010 or Lync 2013 while you're signed in to Skype for Business Online (formerly Lync Online):
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